| Below is the
privacy policy that protects our company, Tucker Carpet Cleaning
as well as the website http://www.tuckercarpetcleaning.com. |
 |
| Should you
have any concerns or questions needing addressed, please contact Tucker
Carpet Cleaning's copyright department at support@atlantacarpetcleaningservices.com. |
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| Information
Collection and Use: |
|
Information
Collection
Tucker Carpet Cleaning is the
sole owner of the information collected on http://www.tuckercarpetcleaning.com.
Tucker Carpet Cleaning collects information from our users at
several different points on our Web site. |
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Service
Request
Additionally, we request information from
the consumer in our free estimate process. A user must provide detailed
information about the service requested. No financial information (such
as credit card number, expiration date) is collected. This information
is used to match consumers with appropriate service professionals. The
information may also be used to contact the consumer to verify or clarify
their service request. |
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Profile
We store information that we collect through
cookies, log files, clear gifs, and/or third parties to create a profile
of our users. A profile is stored information that we keep on individual
users that detail their viewing preferences. Consequently, collected information
is tied to the user's personally identifiable information to provide offers
and improve the content of the site for the user. This profile is used
to tailor a user's visit to our Web site and to direct pertinent marketing
promotions to them. We do not share your profile with other third parties. |
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Third Party
Advertising
Some of our business partners may use
cookies on our site (for example, advertisers). We have no access or control
over these cookies once our business partners have been given permission
to set cookies. This privacy statement covers the use of cookies by Tucker
Carpet Cleaning only and does not cover the use of cookies by
any advertisers. Currently, Tucker Carpet Cleaning does not employ
third-party advertising or ad serving technology on http://www.tuckercarpetcleaning.com. |
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Log Files
Like most standard Web site servers we
use log files. This includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, platform type,
date/time stamp, and number of clicks to analyze trends, administer the
site, track user's movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked to personally
identifiable information. We use a tracking utility called MKStats, as
well as internally built applications that use log files to analyze user
movement. |
Communications
from the Site: |
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Special
Offers and Updates
We send all new members a welcoming email
to verify password and username. Established members will occasionally
receive information on products, services, special deals, and a bi-monthly
newsletter. Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please see the Choice
and Opt-out sections. |
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Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and email address. Out of respect
for our users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections. |
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Customer
Service
We communicate with users on a regular
basis to provide requested services and in regards to issues relating to
their account we reply via email or phone, in accordance with the user's
wishes. |
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Legal Disclaimer
Though we make every effort to preserve
user privacy, we may need to disclose personal information when required
by law wherein we have a good-faith belief that such action is necessary
to comply with a current judicial proceeding, a court order or legal process
served on our Web site. |
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Aggregate
Information
Currently, Tucker Carpet Cleaning
does not share aggregated demographic information with our partners and
advertisers. |
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Third Party
Advertisers
Tucker Carpet Cleaning does
not share Web site usage information about users with third parties for
the purpose of targeting our Internet banner advertisements on their site
and network of sites.
These are the instances in which we will share users' personal information:
We share personal
information, such as telephone numbers, physical addresses and email addresses
only when an approved member of our service professional network accepts
a lead from a registered user, and that user indicates what personal information
they are willing to share. No personal information is shared if there is
not a match between the service request submitted by a user and a member
of our service provider network. |
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Business
Transitions
In the event Tucker Carpet Cleaning
goes through a business transition, such as a merger, being acquired by
another company, or selling a portion of its assets, users' personal information
will, in most instances, be part of the assets transferred. Users will
be notified via email and a prominent notice on our Web site for 30 days
prior to a change of ownership or control of their personal information.
If as a result of the business transition, the users' personally identifiable
information will be used in a manner different from that stated at the
time of collection they will be given choice consistent with our notification
of changes section. |
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Choice/Opt-out
Our users are given the opportunity to
'opt-out' of having their information used for purposes not directly related
to our site at the point where we ask for information. For example, our
service request form has an 'opt-out' mechanism so users who submit a service
request from us, but don't want any marketing material, can keep their
email address off of our lists.
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe
in the email or email us at support@atlantacarpetcleaningservices.com.
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice
as to whether or not they should proceed with services that require an
outside party. |
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Links
This Web site contains links to other
sites. Please be aware that Tucker Carpet Cleaning is not responsible
for the privacy practices of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements of
each and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this
Web site. On occasion, a partner site will employ our matching engine in
a co-branded format. A co-branded web page includes both the Tucker Carpet
Cleaning logo and/or URL and the partner sites logo and/or URL,
but does not appear to be part of the Tucker Carpet Cleaning
web site. |
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Tell-A-Friend
If a user elects to use our referral service
for informing a friend about our site, we ask them for the friend's name
and email address. Tucker Carpet Cleaning
will automatically send the friend a one-time email inviting them to visit
the site. Tucker Carpet Cleaning stores this information for
the sole purpose of sending this one-time email and tracking the success
of our referral program. The friend may contact Tucker Carpet Cleaning
at support@atlantacarpetcleaningservices.com
to request the removal of this information from our database. |
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Security
This Web site takes every precaution to
protect our users' information. When users submit sensitive information
via the Web site, their information is protected both online and off-line.
If users have any questions about the security at our Web site, users can
send an email to support@atlantacarpetcleaningservices.com. |
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Supplementation
of Information
In order for this Web site to properly
fulfill its obligation to users it is necessary for us to supplement the
information we receive with information from 3rd party sources. |
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Enhancement
of Marketing Profile
Occasionally, we purchase third party
marketing data and add it to our existing user database to better target
our advertising and provide pertinent offers we think our users would be
interested in. We use this information to enhance or overlay the 'profile'
of individual users. This aggregate marketing data is therefore tied to
the users' personally identifiable information. See also the "Profile." |
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Correcting/Updating/Deleting/Deactivating
Personal Information
If a user's personally identifiable information
changes (such as zip code, phone, email or postal address), or if a user
no longer desires our service, we provide a way to correct, update or delete/deactivate
users' personally identifiable information. This can usually be done by
emailing our Customer Support at support@atlantacarpetcleaningservices.com.
Or, contact us by telephone or postal mail at the contact information listed
below. |
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Notification
of Changes
If we decide to change our privacy policy,
we will post those changes to this privacy statement, the homepage, and
other places we deem appropriate so our users are always aware of what
information we collect, how we use it, and under what circumstances, if
any, we disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If we use personally identifiable information of users in a manner different
from that stated at the time of collection we will notify users via email.
Users will have a choice as to whether or not we use their information
in this different manner. However, if users have opted out of all communication
with the site, or deleted/deactivated their account, then they will not
be contacted, nor will their personal information be used in this new manner.
In addition, if we make any material changes in our privacy practices that
do not affect user information already stored in our database, we will
post a prominent notice on our Web site notifying users of the change.
In some cases where we post a notice we will also email users, who have
opted to receive communications from us, notifying them of the changes
in our privacy practices. |
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Contact
Information
If users have any questions or suggestions
regarding our privacy policy, please contact us at:
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